Professional consulting for your business

Professional consulting for your business

 
RDRP group of companies’ one of the most reputed service provider in Gujarat for all kind solution for banks/ NBFC’s/PSUs and anthers pertaining to call center service and field activates.

Detailing

  • Punching Area in data
  • Value Band
  • Group wise area
  • Area wise Tele Caller Allocation
  • Area wise Field Executive Allocation
  • Last month file data mapping
  • 0 – 2 days Tele Caller performance
  • Tele Caller wise Performance
  • Field Executive wise Performance

Detailing

  • Area wise Performance
  • MOB wise performance
  • Value band wise performance
  • Daily Tele Caller wise commitment-Achievement
  • Daily Field Executive wise commitment-Achievement
  • Cross Check feedback Tele callers to field Executive
  • Daily paid file mapping
  • Allocate to field executive with liner
  • Daily/Weekly/Monthly review